These days, businesses are not run in the traditional manner. The technological advancement and the advent of internet have changed the way businesses are conducted today. The adoption of technology by business organizations has improved the productivity of an organization and also the returns on investments made.

Business organizations are run with the help of a large number of people. These people work in different areas to ensure the smooth functioning of the organization. To manage an organization and its operations, every department needs to work to achieve the goals set by the organization.

An organization operates with the help of people and other resources. During the course of its operation, an organization may require that various people working in the organization communicate with each other for the effective utilization of the resources.

The impact of computing on business operations seems to be changing the looks of “workscape”. We are in the midst of a business revolution and much of it could be attributed to the use of Information Technology.

The major challenge lies in realising the true potential that India has to offer as a destination....With the battleground moving from costs to services, it becomes even more critical to build upon the strengths that the country and the people have to offer than simply reaping upon the obvious benefits.

Web 2.0 - it's a phenomenon that's gripping the world, causing top management worldwide to re-evaluate their marketing strategies and changing the very face of communication. But what exactly is Web 2.0, how does it work and is it catching on as rapidly as media hype suggests?